Pioneering Digital Banking: The Dashen Super App Journey

Client:

Dashen Bank

Role:

Design Lead

Year:

2024

I had the opportunity to work on the Dashen Bank Super App, Ethiopia’s first full-scale banking super app. Launched as an advanced mobile banking platform, the app quickly evolved into a central financial solution serving millions of users. With over 1M+ downloads, 1B+ birr in daily transactions, and 120+ use cases, the project delivered strong digital and financial impact for the bank.

Scope of Work

UX Research & Analysis
Multi-feature App Design
Portal & Dashboard Design
Interaction & Prototyping

Project Overview

The Dashen Super App is Ethiopia’s first full-scale mobile banking super app, designed to bring banking, payments, and lifestyle services together in one modern platform. Beyond traditional transfers, it offers budgeting tools, virtual card management, chat banking, e-commerce, and customizable app themes, giving users control over their money and daily transactions in a simple, intuitive way.

Key Goals & Solutions:

  • One App, Many Services: Combine banking, payments, mini apps, and e-commerce under a single platform.

  • Ease of Use: Simplify financial tasks so users can manage money without visiting branches or juggling multiple apps.

  • Financial Insights: Enable users to track budgets, monitor spending, and make smarter financial choices.

  • Personalized Experience: Offer dark/light modes and customizable backgrounds to match individual preferences.

  • Operational Support: Equip branch and central teams with BPS and CPS portals for efficient account management and service delivery.

Personalized Interface

Switch between dark and light themes, or upload your own background to create a unique app look.
Benefit: Makes banking feel personal, modern, and engaging for everyday use.

Flexible Transfers & Payments

Send money to Dashen accounts, other banks, wallets, or merchants, pay bills, or top up airtime quickly.
Benefit: Handles all payment needs in a single, secure, and straightforward experience.

Lifestyle Mini Apps

Access a variety of mini apps for everyday services without leaving the platform.
Benefit: Turns the app into a daily hub, offering convenience beyond banking.

3 Click E-Commerce Hub

Browse and shop from multiple merchants directly in the app and pay seamlessly with your account or wallet.
Benefit: Delivers a smooth shopping experience and opens digital channels for businesses.

Chat Banking

Communicate securely with the bank or other users, send/receive money, and top up airtime in real time.
Benefit: Makes customer support and money transfers faster and more convenient.

Budgeting & Spending Tools

Track expenses, set budgets, and monitor financial activity with clear, actionable insights.
Benefit: Helps users make informed decisions and take control of their finances.

Virtual Card Management

Create and manage Mastercard virtual cards for secure online purchases.
Benefit: Provides flexibility and safety for digital transactions.

Digital Corporate Onboarding

A fully digital onboarding experience that allows businesses to open and manage accounts remotely, reducing paperwork and branch dependency.

Benefit:
Simplifies onboarding for corporate clients while accelerating adoption and operational efficiency for the bank.

Corporate Internet Banking Portal

A web-based banking platform built for businesses, offering advanced tools to manage high-volume financial operations efficiently. It mirrors core app features while adding enterprise-level controls for day-to-day corporate needs.

Key Features:

  • Payroll processing and employee payments

  • Bulk and scheduled transactions

  • Multi-user roles and approval workflows

  • Account monitoring and transaction reporting

Benefit:
Enables organizations to manage finances at scale with better control, speed, and transparency.

Conclusion

The Dashen Super App showcases how a modern, centralized platform can redefine banking. By blending transfers, financial tools, lifestyle mini apps, and customization options, it delivers a seamless experience for users while creating measurable impact for the bank.

Have a project in mind or want to collaborate? 😊
Let’s connect and build something great together.

“Working with Babi on the Dashen Super App was awesome. He turned complex banking needs into a simple, user-friendly super app and made a big impact on the team.”

Eyob Abreham

Co Designer On Dashen Super App

“Working with Babi on the Dashen Super App was awesome. He turned complex banking needs into a simple, user-friendly super app and made a big impact on the team.”

Eyob Abreham

Co Designer On Dashen Super App

Trusted by many

Trusted by many

Like what you see?
Let’s chat about your project.

Like what you see?
Let’s chat about your project.

Work Modality

Create a free website with Framer, the website builder loved by startups, designers and agencies.